November 23, 2012

Calls, Visits, ER Trips Higher

1 Online Medical Record Access Increases Visits

Results from a new study challenge previous research demonstrating that giving patients access to their medical records online reduces office visits and phone calls. A study conducted by Kaiser Permanente Colorado in Denver compared 44,321 insured members who accessed their medical records online and had their doctor’s email with those who did not. The online medical record group went to the doctor more, called more and made more trips to the emergency room. Researchers hypothesize that patients who look at their records online identify more health issues or those who use online services are also more likely to make a trip to the doctor. Researchers hope these results can help them design online tools for people with chronic disease so they only have to come in if there is a problem.

More at Yahoo! Reuters | Posted 5 years ago by Kristie Hayes

Previously: Electronic Health Records May Not Improve Care

Tags: Medical Records, Kaiser Permanente Colorado, Doctor’s, Online Health Tools

Comment on This | Was this Interesting? Yes! (46%) / No! (54%)

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